Privacy policy

Privacy Policy

This privacy policy (“policy”) will help you understand how Drossel Gardens Candle Co. (“we”, “us,” “our”) uses and protects the data you provide to us when you visit and use our site, www.drosselgardenscandleco.com. (“website”, “service”).

We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure you are up to date with any changes, we advise you to frequently visit this page.

What Data We Collect

When you visit the website, we may collect the following data, including but not limited to:

  • Identity Data includes first name, last name
  • Contact Data like email address and telephone numbers
  • Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, operating system and platform, and other technology on devices you use to access this website
  • Profile Data like interests and preferences
  • Usage Data includes information about how you use our website, products, and services
  • Marketing and Communications Data including preferences  in receiving marketing from us and third parties

Why We Collect Your Data

We mainly collect your information, either alone or in combination with other information, so that we can provide our services and related content.

Your information is used and disclosed for, but is not limited to, the following purposes:

  • To provide our services, including products, to you
  • To gather feedback and information to optimize our website and products directed toward consumer use and intent
  • To respond to your questions or comments
  • To share your feedback with other customers
  • To communicate with you regarding services, products, or updates about our business or process

How Do We Collect Your Data

Your data is collected through, but not limited to, the following methods:

Direct Data Collection: this occurs when you interact with our site, and directly provide us with your information. This may occur on:

  • Secure checkout
  • Reviews and feedback forms
  • Signing up for newsletters or communications
  • Requesting that marketing be sent to you

Indirect Data Collection: this is done by the automated technologies or interactions. We may use cookies, server logs, and other similar technologies.

What We Do With Your Information

As part of the buying and selling process of Drossel Gardens Candle Co., when you purchase something from our store, we collect the personal information you give us to allow us to provide you with our goods and services. When your browse our site, we automatically receive your computer’s internet protocol to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about our store, new products, and other updates.

Contacting Us

If you have any questions about this privacy policy, you may use our HOW’D WE DO tab, or you can email us at drosselgardens@gmail.com

Opting Out

You may opt out of sharing your personal information with us by not entering your information into the collection fields. When you provide us with your personal information to complete a transaction, provide feedback, sign up for newsletter, verify your credit card, place an order, or other service, we imply that you are consenting to our collecting it and using it for that specific reason only. If we are requesting your personal information for a secondary reason, such as marketing or newsletter, we will ask you explicitly. You may opt out of these at any time, and have the right to choose where and when we collect your information. You may withdraw your consent for us to contact you at any time by emailing drosselgardens@gmail.com

Third Party Services & Payment Processors

We utilize Squarespace as our website platform that allows us to sell our products to you. Your data is stored through Squarespace’s data storage, database, and applications. Squarespace is committed to your security, as are we, and utilize secure passwords, SSL encryption, firewalls, and other measures to ensure your safety. That said, there is no way to fully eliminate risk with using online services for transactions, and you do so at your own risk.

Squarespace does use third-party payment processors to assist in processing your payment information securely. These third-party platforms are governed by their own privacy policies. We encourage you to review these notices through the respective companies; we utilize Stripe, Square, and PayPal.

Squarespace does also collect information automatically through their analytics tools, and can be provided to Drossel Gardens Candle Co. This information to support internal operation of their site. More information on this can be found in Squarespace’s privacy policy listed on their site.